Support

Why do I want a website?
You want a website in order to communicate with potential customers and existing customers. Websites are online information brochures about your business. They are not adverts. A website is more cost effective than the printing of undelivered brochur ...[more]

Who are Web Widgets?
Click the link below for our about us page. ...[more]

What is web hosting?
Web hosting is the fee you pay to keep your website alive even when your computer is turned off and you are not connected to the internet. ...[more]

What is Content Management?
White Paper: Content Management Software Date: Monday, 21 July 2003 Author: Reuben Jackson, Web Widgets Ltd The traditional approach to website design is to pay a web designer to create you a website, then pay additional fees every time ...[more]

Where can I get help with my website?
You can get assistance by first referring to the FAQs pages. If you do not find a solution, you can email support@webwidgets.co.nz and expect an answer within the course of a business day. ...[more]

How much does it cost?
There are no setup fees if you use our wizards to transfer your existing website, or build a new website from scratch. Domain names cost $35 Hosting costs approximately $25 per month. Click the link for further pricing information. What is c ...[more]

How do I transfer my existing site to Web Widgets?
Start your 30-day free trial. Select the country or region closest to where you live Enter your existing web address and contact details. We will copy your website to our server, and you will be able to make changes to the copy. This trial will n ...[more]

Suggested Timeline To Set-up Your Website
We like our customers to have expectations of the level of service we will provide. Below you will find our preferred timeline for completing projects. ...[more]

Login and Password
How do I login to web widgets to access my site? Go to www.webwidgets.co.nz Enter your email address and password (which will have been sent to you via email immediately after starting your 30 day free trial). ...[more]

Graphic Design
I want a logo for my site, what do I do? Please contact support@webwidgets.co.nz with specific information stating your graphic design requirements. We will arrange an obligation-free quote and email it to you. ...[more]

Search Engines
What are search engines? Search Engines are tools for finding resources on the World Wide Web. Search Engines scan web pages to find keywords entered in their search box. This enables web users to find the websites/information they require. Examp ...[more]

Making Your Website Live
How do I make my website live? When you have added all your content to your site and are ready for it to be live on the web, simply follow these instructions. Go to www.webwidgets.co.nz Login using your email address and password. Click on the G ...[more]

Web Marketing & Statistics
How do I know people are visiting my site? Web Widgets provides advanced viewing statistics as part of our Content Management System. You can find out how many people are viewing your site by clicking on the Statistics link under the Settings butto ...[more]

ASP, Frontpage, Cold Fusion, CGI, Perl, Java, etc
Yes! Unmetered space and traffic* Unmetered mailboxes* FREE spam and virus filtering* NZ and US based server options Windows 2003 or Linux platforms POP, IMAP, and Webmail Full Microsoft FrontPage support PHP, CGI, Perl, mySQL (Linux) A ...[more]

Franchise / Reseller Opportunities
Our online content management service is the very best. Customers can easily create and update websites themselves. The Web Widgets CMS sells itself as soon as people start using it. Franchises / ISP / Hosting Providers Larger organisations us ...[more]

Terms and Conditions
Please follow the link for upto date terms and conditions ...[more]

Getting Started with a website project
Prior to obtaining a quote from web designers, you will save yourself alot of time if you are able to clearly indicate the following information to them. What level of service will your customers expect from your website? - Deliver timely informa ...[more]

Can WebWidgets be viewed via PDA (such as iMate, P
Yes, depending on the template you choose. Imates can read any web page, but images make viewing slow, so a small template with few graphics is best for this method of viewing your website. ...[more]

How do I create an application form for my website
Click on add new page/various freeform single pages/registration forms/question form design page. Then go about building the form using the Fields and Columns dropdown box within the editing wizard. ...[more]

Website created in Publisher
Can I upload my website that's been created in Publisher? Generally no, you aren't able to upload a website already created in Publisher. However, if you email us your publisher website, we can convert this to our content management format. Also, ...[more]

WebWidgets and video
Can Web Widgets sites play video? Yes. Add a new page/flash page/Upload flash file ...[more]

Can I change my trial site type?
Can I make my ecommerce site a regular template site? Email support@webwidgets.co.nz with this request and we will change your site type for you. ...[more]

Front page websites
I've designed my own website using front page and would like to know how to upload it to Web Widgets content management system? We can provide FTP account details for you, or you can zip up your entire website and email it to us at support@webwidg ...[more]

Forgotten password
I have forgotten my password, what do I do? Enter your login email address and guess your password. If you've guessed incorrectly, you will be given the option to get a reminder. If you don't have the correct registered email address, contact ...[more]

Website/trial site cancellation
Please contact support@webwidgets.co.nz saying you want to cancel your site and we will arrange cancellation for you. You may want to ask us for UDAI's before cancelling (if you are transferring) and you must tell us to take your website offline two ...[more]

Trouble logging into WebWidgets
I'm using correct details, but can't login. I'm having session timeouts. Why? If you know your username and password is correct, but you keep getting logged out. You need to perhaps check your "session cookie" settings. To Set Up Internet Expl ...[more]